To apply to become a Shef’s Scholar we require your name, age, email address, your parent or legal guardian’s email address (if you’re under the age of 18), your high school grade, your results from previous math competitions, and answers to some essay questions. Your email address is used by us to send messages to you. Should you be accepted as a Shef’s Scholar your email address will be used for communication purposes regarding meeting with a mentor or attending a class.

We will not send solicitation emails collected as part of the Shef's Scholars program unless the user elects to join our mailing lists. If you elect to join our mailing lists, we may share your name, phone number, and email address with third parties to share updates and information about our services/related services with you. We will not share your email address with any other third parties except when required by law.

We may direct you to join third party sites for the purposes of communication with other Shef's Scholars. Furthermore, our site contains links to other sites. We are not responsible for the privacy practices or the content of other such sites.

We will keep records of your performance on homeworks, exams, problems, and any problem set we administer or ask you to take. Your sessions with a mentor or in an online lecture may be recorded for purposes of improving the service we provide to you. By agreeing to this privacy policy you are giving your consent for this policy.

A "cookie" is a small piece of data placed on your computer by us. Within your web browser, cookies placed by our website can only be accessed by our website. We use cookies to maintain session and preference information to improve the use of the website. You may set your web browser to decline our cookies, however this will render large portions of our website unusable.

We also allow cookies to be placed on your computer by third parties for the purpose of website analytics. This allows the third parties to collect data about your use of our website. The data collected by these cookies may include information such as your IP address or mobile identifier, the type of computer operating system, the web browser, the frequency with which the user visits various parts of our sites or applications, and information regarding the online or mobile service provider. We don't share the data that a third party collects with anyone besides that third party. The third parties are required to not share any personally identifiable information they may collect with anyone other than us (except as may be required by law). We use the data that is collected in the following ways:

• to report, in aggregate, how our visitors find and use our website;
• to understand overall visitor behavior; and
• to inform how we update and improve our website.

If you visit a subdomain of www.shefscholars.com directed to adults accessing the site for purposes unrelated to K-12 school purposes, we may also permit third parties to place cookies for the purpose of displaying customized content and advertising to you on other websites or services, or on other devices you may use. We work with those third party providers to direct our online advertisements to those who may find them relevant to their interests. We do not use behavioral advertising cookies or conduct targeted advertising on any areas of our site used by students/minors for K-12 school purposes.

We collect information (such as your IP address, your browser type, the content of any undeleted cookies that your browser previously accepted from us, the referring website address, and operating system) from your browser when you visit our Site.

We, our service providers and other vendors, and our affiliates and third parties which may display advertisement on our Site may use tracking technologies such as cookies and pixel tags to collect information about your online interactions with our Site and our emails.

We collect information when you purchase our products and services and use our products and services (such as recording online sessions, producing transcripts of online tutoring sessions, and tracking the drills and practice tests that you take online).

We automatically record calls to our call center.

Students participating in contests that are invited by a school representative coach to use our Contest Platform do not need to be members of the Shef's Scholars community. In addition to the other information described herein, we will collect your name and other information required for participating in the contest that may include grade, age, parent contact information, proctor contact information, gender and ethnicity information, address, email, and consent for the contest organization to share your information with other educational institutions & organizations. You will also have to choose a unique username and password, which are both needed to log on. (If you are already a member of the Shef's Scholars community, we will use your already-existing username and password.)

Your real name and username, along with other data that we have collected including (but not necessarily limited to) any data collected during your use of our Contest Platform, will be shared with your coach and the third-party contest organization who is operating the contest. We will not use this information for any other purpose, and will not share this information with any other third party, except as may be required by law and as outlined herein.

We collect certain information from a customer who is purchasing a product and/or service using our online ordering system. Such information may include: your name, your shipping address, your billing address, your credit card information, your email address, and your phone number. This information is used to process your purchase and to contact you if there is an issue with your purchase. We will share this information with our credit card payment processor. Additionally, your name, shipping address, email address, and/or phone number may be shared with the United States Postal Service or other private carrier, for the purpose of delivering any purchased goods to your shipping address. We will store all of this information on our secure server, except for your credit card information, which is only retained until your payment has been processed and is not stored thereafter; however, this information may be retained by our credit card processor for the purpose of processing additional transactions, refunds, and/or chargebacks. We will not use this information for any purpose other than to process your purchase, and will not share this information with any other third party, except as described above or as may be required by law. We may use your name, phone number, and email address for marketing purposes, but only if you give your permission to do so during the purchasing process, and such permission may be withdrawn at any time by contacting us (via the methods listed under "Contact Information" below). If you give your permission, we may share that information with third parties for the purposes of sending emails and texts and with third party social media platforms you may use to share updates and information about our services/related services with you on those platforms. Even if you opt out of such communication, however, we reserve the right to send you transactional messages, including email and other communications to provide account related information, disclose maintenance, transaction-related matters (e.g., order confirmation, shipping information, account status information, etc.) and other service-related issues.

If you apply for a job with Shef's Scholars via our website or a third party website, we will obtain the information you choose to provide us in your application for that purpose. For example, we collect contact information (e.g. name, email, telephone); professional and employment-related information (e.g. your resume, employment history, experience, qualifications, portfolios, work samples); education information (e.g. degrees obtained, academic records); other employment details (e.g. how you heard about the position, willingness to relocate, and other job preferences); and information provided during the hiring process (e.g. assessments, phone interviews, reference checks). We will use the information we collect to carry out our application and recruitment process; to improve our application and recruitment process, and to comply with applicable laws and regulations and create reports required under local laws or regulations. We may also optionally collect demographic information (e.g. race, ethnicity, gender, disability status) that is collected for the sole purpose of creating reports required under local laws and regulations.

We may use your personal information to:

• provide you with and personalize our products and services;
• create and manage your account, process your orders, and provide you customer service;
• maintain our internal records and otherwise manage our business;
• send you newsletters and advertisements and otherwise correspond with you about products, services, events, and other organizations that we think may interest you;
• ask for your reviews and testimonials and send you surveys and questionnaires;
• improve our products, services, and Site;
• administer sweepstakes and other promotions;
• develop and display content and advertising tailored to your interests on our Site and other sites, provide our advertisements to you when you visit other sites, and analyze the effectiveness of our advertisements;
• perform research and analysis about your use of or interest in our products and services, the products or services offered by others, and our Site, and develop new products and services;
• detect, prevent, or investigate illegal activity or misuse of our products or services and enforce our legal rights; and
• perform functions as otherwise described to you at the time of collection.

We may use non-personal information for any lawful purpose.

We share your information with third parties as described below. We do not disclose your personal information to third parties for their direct marketing purposes except as described under “Schools You are Interested in” and “Licensees and Franchisees” below.

Organizations and Persons who Arrange for Your Participation in Our Programs

We work with schools, school districts, colleges and universities, local, state, and federal government agencies, businesses, and other organizations to provide programs such as tutoring, test preparation, and college admission counseling. Your organization may arrange for your participation in these programs and negotiate a special price or trial offer, or purchase (or subsidize) products or services on your behalf. We may share your personal and non-personal information that we collect through your participation in these programs (such as test scores, transcripts or recordings of online tutoring and online class sessions, comments you leave in post-session surveys, and details regarding your usage of our programs) with the organization arranging for your access to these programs or with your parents or guardians. In addition, your school may require us to share such information with others legally entitled to access your academic records, such as your state department of education. If you use a promotion code at our Site to create an account or add products or services, we may let the source of that promotion code know that you used that code.

Service Providers and Other Vendors

We may share your personal information with our service providers and other vendors, such as those who help deliver our products and services, process transactions (such as charging your credit card when you make purchases), market our products and services, obtain reviews and testimonials, and otherwise help us operate our business.

Schools You are Interested in

You may direct the disclosure of your personal information to the schools on our Site for their direct marketing purposes by selecting “Request School Info” or “Request Info” next to the schools on our Site or selecting “Select All Schools” from the search results of schools that match your interests. If you do not want to share your personal information with the schools, do not select the options listed above.

Licensees and Franchisees

If you are located outside the United States and Canada, we may share your personal information with our licensees and franchisees in your location who may market their products and services to you. If you uncheck “I’d like to receive promotional offers, informative content, product updates and more” under your account settings for {Shef}, then we will stop such sharing, but licensees and franchisees who previously received your personal information may continue to market their products and services to you.

Affiliates

We may share your personal information with our affiliates.

Legally Compelled Disclosures and Safety

We may disclose personal information when compelled to do so by government authorities or otherwise as required or permitted by law, such as to respond to court orders and subpoenas. We may also disclose personal information to protect the safety of others and when we have reason to believe that someone is causing injury to or interfering with our rights or property or the rights or property of others.

Business Transfer

If we or all or a portion of our business is acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, personal information may be included in the transferred assets.

Authorized Disclosure

We may share your personal information with third parties when you authorize the disclosure.

Non-Personal Information

We may share non-personal Information with any third party for any lawful purpose.

We implement commercially reasonable security methods to protect the information we collect from you. While the security of your personal information is of the utmost importance to us, we cannot absolutely guarantee the security of any information you choose to disclose.

Residents of California may be entitled to certain rights with respect to personal information that we have collected about them under the California Consumer Privacy Act (CCPA) over the last twelve (12) months:

• The right to know what personal information a business has about them and what that business does with that information
• The right to know whether their data is sold or disclosed, and to whom
• The right to opt-out (prevent) the sale of their data
• The right to delete their personal information, subject to certain exceptions

For information on what personal information we collect and how it is used, please refer to the “What information does Shef's Fellows collect and how is that information used?” section above.

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information. To designate an authorized agent, you must provide them with signed, written authorization or a valid power of attorney issued pursuant to California Probate Code sections 4000 to 4465. You may also make a request on behalf of your child by contacting us through the email associated with the account for that child or through an email authorized to receive parent reports for that child.

We will never sell users’ personal information. To exercise your right to know and/or right to deletion, please submit a request by emailing shefscholarsprivacy@gmail.com with the subject line, "California Rights Request", or mailing your request to the contact address listed in this policy under “Contact Information”. We will need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log into your account, if you have one. In certain circumstances, we may decline or limit your request, particularly where we are unable to verify your identity or locate your information in our systems, or as permitted by law.

We will not discriminate against you for exercising any of your CCPA rights, including denying you goods or services, charging you different prices or rates for goods or services, or providing you a different level or quality of goods or services.

Personal Information We Collect

We may collect, and in the past 12 months have collected, the following categories of personal information:

• Identifiers (such as name, address, email, cookies, IP address, date of birth, student ID number, and library card number)
• Categories of personal information listed in the California Customer Records statute (such as phone number, credit card number, and education)
• Characteristics of protected classifications under California or federal law (such as military or veteran status and race)
• Commercial information (such as purchase history)
• Internet or other electronic network activity information (such as interaction with our Sites)
• Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) (such as test scores, GPA, course enrollments, and transcripts)
• Audio, electronic, visual, thermal, olfactory, or similar information (such as recorded voice, recorded video, and photos)
• Professional or employment-related information (such as employer information and job title)
• Inferences drawn from other categories of personal information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes (such as likelihood of making a purchase based on internet or other electronic network activity)

Sources from which Personal Information is Collected

We collect personal information from the categories of sources listed below, as described in more detail in the “Information We Collect” section above:

• Consumers
• Third parties with whom we have a business relationship (such as our organizational customers, resellers, licensees, and franchisees)
• Other users who refer you to us
• College and universities who provide information for the purpose of conducting surveys
• Publicly and commercially available sources, including organizers of events you may attend
• Browsers and tracking technologies
• Our service providers and other vendors

Purposes for which Personal Information Will Be Used

We may use personal information for the following purposes:

• provide you with and personalize our products and services;
• create and manage your account, process your orders, and provide you customer service;
• maintain our internal records and otherwise manage our business;
• send you newsletters and advertisements and otherwise correspond with you about products, services, events, and other organizations that we think may interest you;
• ask for your reviews and testimonials and send you surveys and questionnaires;
• improve our products, services, and Site;
• administer sweepstakes and other promotions;
• develop and display content and advertising tailored to your interests on our Site and other sites, provide our advertisements to you when you visit other sites, and analyze the effectiveness of our advertisements;
• perform research and analysis about your use of or interest in our products and services, the products or services offered by others, and our Site, and develop new products and services;
• detect, prevent, or investigate illegal activity or misuse of our products or services and enforce our legal rights; and
• perform functions as otherwise described to you at the time of collection.

Personal Information Sold or Disclosed for a Business Purpose

We do not sell personal information of California consumers, have not sold personal information of California consumers in the preceding 12 months, and do not have actual knowledge that we sell the personal information of minors under 16 years of age.

We may disclose personal information to a third party for a business purpose. In the preceding 12 months, we have disclosed the categories of personal information listed below to organizations and persons who arranged for consumers' participation in our products and services and our service providers and other vendors:

• Identifiers
• Categories of personal information listed in the California Customer Records statute
• Characteristics of protected classifications under California or federal law
• Commercial information
• Internet or other electronic network activity information
• Non-public education information
• Audio, electronic, visual, thermal, olfactory, or similar information
• Professional or employment-related information
• Inferences drawn from other categories of personal information

Your Right to Know

You have the right to request that we disclose information to you about our collection, use, disclosure, and sale of your personal information in the 12-month period preceding your request. Once we receive and confirm your verifiable consumer request, then subject to exceptions provided under the CCPA and based on your request, we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources from which we collected your personal information.
• The business or commercial purpose for collecting or selling your personal information.
• The categories of third parties with whom we shared your personal information.
• The specific pieces of personal information we collected about you.
• If we sold your personal information, the categories of personal information that was sold to each category of recipient.
• If we disclosed your personal information for a business purpose, the categories of personal information that was disclosed to each category of recipient.

Your Right to Deletion

You have the right to request that we delete your personal information that we have collected, subject to exceptions provided under the CCPA. Once we receive and confirm your verifiable consumer request, then unless an exception applies, we will delete your personal information from our records and direct our service providers and other vendors to delete your personal information from their records.

Your Right to Non-Discrimination

You have the right not to receive discriminatory treatment by us for the exercise of the privacy rights conferred by the CCPA.

Submitting Requests

To exercise your right to know or right to deletion described above, please submit a verifiable consumer request to us by:

• Emailing us at shefscholarsprivacy@gmail.com

You may only make a verifiable consumer request to know twice within a 12-month period.

You may authorize another person to act as your agent to submit requests on your behalf. Unless you provide the agent with power of attorney under the California Probate Code, you will need to provide the agent a written and signed authorization. You may also submit requests on behalf of your minor child.

Verification

We will verify your identity before fulfilling your request. If you have an account with us, we will ask you to enter your username and password through a link we provide to verify your identity. If you do not have an account with us, we will ask you to provide us data points that we have about you to verify your identity.

If you authorize another person to act as your agent to submit requests on your behalf, then unless you provide the agent with power of attorney under the California Probate Code, we will ask the agent to provide us the written and signed authorization that you provided to the agent, we will confirm with you that you did provide the authorization, and we will verify your identity. If you submit a request on behalf of a minor child, we will ask you to provide us information about your child that allows us to determine that you are the parent or guardian of the child. If the child is under the age of 13, we will ask you to sign a form declaring under penalty of perjury that you are the parent or guardian of the child.

Our Response to Your Request

We endeavor to respond to a verifiable consumer request within 45 days of its receipt.  If we require more time (up to 45 additional days), we will inform you of the reason in writing.  We will deliver our written response by mail or electronically.  If we are unable to comply with a request, our response will explain why.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Accessibility of this Privacy Policy

Commercially available screen reader programs should be able to read this Privacy Policy. As a web page, this Privacy Policy may be printed as a document.

If you have any questions about this privacy statement or the practices of this site, you can contact us by email: shefscholarsprivacy@gmail.com  or by mail at:

Ćemaluša 1, 71000, Sarajevo, Bosna i Hercegovina

Our site contains links to other sites. We are not responsible for the privacy practices or the content of other such sites.

This Privacy Policy is effective April 6th, 2022. This Privacy Policy may be updated from time to time as necessary.